Privacy policy

The website firstpadel.ro is operated by INFINITY GENERAL GROUP SRL, headquartered at Prelungirea Ghencea nr. 65B, Bl. F, Sc. 2, Et. 2, Ap. 6, Postal Code 061702, Bucharest, registered under CUI 47084130.

As a data controller, we are dedicated to protecting the privacy of our users. This policy explains how we collect, use, and protect your personal data.

1. Data We Collect

We collect the data necessary to provide you with our padel equipment and related services:

  • Contact data: Name, surname, phone number, and email address (e.g., for order confirmations).

  • Authentication data: If you create a user account.

  • Traffic data: IP address, device type, and on-site behavior (via cookies).

  • Financial data: For online payments, card data is securely processed by our banking partners; we do not store your full card details.

2. Purpose of Processing

Your data is used strictly for:

  1. Order management: Processing your padel equipment orders and notifying you of any changes.

  2. Communication: Responding to requests submitted via contact forms.

  3. Marketing: Sending news about new products or special offers (only if you subscribed to our newsletter).

  4. Legal compliance: Preparing fiscal documents in accordance with Romanian legislation.

3. Legal Basis

We process your data based on:

  • Contract performance: Placing an order constitutes an agreement between you and us.

  • Consent: For marketing activities (promotional emails).

  • Legal obligation: For invoicing services rendered.

4. Data Sharing

We do not sell your data to third parties. It may only be accessed by:

  • Technical service providers (site hosting, e-commerce platform).

  • Authorized payment processors.

  • Government authorities (if required by law).

5. Your Rights (GDPR)

Under European legislation, you have the following rights:

  • Access and Rectification: You can request to see what data we hold and have it corrected.

  • Erasure (Right to be Forgotten): You can request deletion of your data if it is no longer necessary.

  • Objection: You can unsubscribe from marketing emails at any time.

  • Portability: You can request the transfer of your data to another provider.

6. Contact

For any questions or to exercise your rights, contact us at:

  • Email: contact@firstpadel.ro

  • Address: Prel. Ghencea 65B, Bl. F, Sc. 2, Et. 2, Ap. 6, Code 061702, Bucharest.